What is your return policy?
In case you don’t like your purchase, you received a defected item or simply you changed your mind then let us know. We allow you to return the original artwork with no question asked within 15 days from the time you received the item. This does NOT apply to special orders, custom orders or orders sent outside of the contiguous United States.
How do I return an item?
We want to make your experience wonderful and hassle free with krisaiart.com. Just contact us before returning an item and we will arrange a pick up at our own cost. You just need to pack the item carefully in it’s original form and keep it ready to get picked up.
How do I get my money back?
On receiving the original art, we will instantly refund your funds in the same form as you had paid. Kindly allow 3-4 working for the funds to reflect in your account as it is normal banking procedure.
Will I Have to Pay for Tax or Customs on My Order?
When a package ships internationally,
1) The original authentic paintings are not liable to pay custom charges if the certificate of authenticity and Declaration of authenticity are submitted to the respective postal services department.
2) Many countries follow their respective custom norms and it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges are typically due once the package arrives in the destination country. Depending on the country, the buyer may be required to pay these charges at the time of delivery.